telegram一般问题解答

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问:什么是GDPR?

关于数据隐私的新法规(称为《通用数据保护法规》(GDPR))于2018年5月25日在欧洲生效。由于收回隐私权是我们制作Telegram的原因,因此我们无需做太多改变。我们不会将您的数据用于广告定位,也不会将其出售给其他人,也不属于任何黑手党家族的“公司家族”。

Telegram仅保留用作功能丰富的云服务所需的信息-例如,您的云聊天,以便您可以从任何设备访问它们而无需使用第三方备份,或者您的联系人,以便您可以依靠现有的Telegram上与人通讯时的社交图。请参阅我们的隐私政策以获取更多信息。

您可以使用@GDPRbot执行以下操作:

要求获得电报存储的所有数据的副本。
与我们联系有关数据隐私。

Android用户获得了GDPR更新,版本为4.8.9,可以更好地控制同步的联系人并添加其他隐私设置。 Apple在6月1日批准了具有这些功能的iOS版Telegram v.4.8.2。

Q: What about GDPR?

New regulations regarding data privacy called the General Data Protection Regulation (GDPR) came into force in Europe on May 25, 2018. Since taking back our right to privacy was the reason we made Telegram, there wasn‘t much we had to change. We don’t use your data for ad targeting, we don’t sell it to others, and we’re not part of any mafia family “family of companies.”

Telegram only keeps the information it needs to function as a feature-rich cloud service — for example, your cloud chats so that you can access them from any devices without using third-party backups, or your contacts so that you can rely on your existing social graph when messaging people on Telegram. Please see our Privacy Policy for more information.

You can use @GDPRbot to:

  • Request a copy of all your data that Telegram stores.
  • Contact us about Data Privacy.

Android users got a GDPR update with version 4.8.9 which allows more control over synced contacts and adds other privacy settings. On June, 1, Apple approved Telegram v.4.8.2 for iOS with these features.

问:Telegram上有非法内容。 我如何记下来?

所有Telegram聊天和群聊在参与者中都是私人的。 我们不会处理与他们相关的任何请求。

但是Telegram上的贴纸集,通道和漫游器是公开可用的。 如果您发现Telegram上的贴纸集或漫游器被认为是非法的,请通过abuse@telegram.org ping我们。

您也可以在我们的应用程序内部使用“报告”按钮,有关详细信息,请参见我们@ISISwatch官方频道上的这篇文章。

注意:如果一个骗子冒充您,请联系@NoToScam

Q: There’s illegal content on Telegram. How do I take it down?

All Telegram chats and group chats are private amongst their participants. We do not process any requests related to them.

But sticker sets, channels, and bots on Telegram are publicly available. If you find sticker sets or bots on Telegram that you think are illegal, please ping us at [email protected].

You can also use the ‘report’ buttons right inside our apps, see this post on our official @ISISwatch channel for details.

Note: If a scammer is pretending to be you, contact @NoToScam

问:漫游器或频道侵犯了我的版权。 我该怎么办?

所有Telegram聊天和群聊在参与者中都是私人的。 我们不会处理与他们相关的任何请求。 但是Telegram上的贴纸集,通道和漫游器是公开可用的。

如果您看到机器人,频道或贴纸集侵犯了您的版权,请向[email protected]投诉。 请注意,此类请求应仅由版权所有者或授权代表版权所有者的代理提交。

Q: A bot or channel is infringing on my copyright. What do I do?

All Telegram chats and group chats are private amongst their participants. We do not process any requests related to them. But sticker sets, channels, and bots on Telegram are publicly available.

If you see a bot, channel, or sticker set that is infringing on your copyright, kindly submit a complaint to [email protected]. Please note that such requests should only be submitted by the copyright owner or an agent authorized to act on the owner’s behalf.

问:等等! 0_o您是否处理来自第三方的下架请求?

我们的使命是提供一种在地球上任何地方都可以使用的安全通信方式。为了在最需要的地方做到这一点(并继续通过App Store和Google Play分发Telegram),我们必须处理合法请求以删除其中的非法公共内容(例如贴纸集,机器人和渠道)该应用程序。例如,我们可以删除侵犯知识产权或色情机器人的贴纸集。

第三方开发人员向用户上传的贴纸集,频道和漫游器不是Telegram核心UI的一部分。每当我们收到有关公共内容合法性的投诉时([email protected]或[email protected]),我们都会进行必要的法律检查,并在认为适当时将其取下。

请注意,这不适用于当地对言论自由的限制。例如,如果批评某个国家的政府是非法的,那么电报将不会成为这种出于政治动机的审查制度的一部分。这违反了我们创始人的原则。尽管我们确实阻止了恐怖分子(例如与ISIS相关的)僵尸程序和渠道,但我们不会阻止任何和平表达替代意见的人。

Q: Wait! 0_o Do you process take-down requests from third parties?

Our mission is to provide a secure means of communication that works everywhere on the planet. To do this in the places where it is most needed (and to continue distributing Telegram through the App Store and Google Play), we have to process legitimate requests to take down illegal public content (e.g., sticker sets, bots, and channels) within the app. For example, we can take down sticker sets that violate intellectual property rights or porn bots.

User-uploaded stickers sets, channels, and bots by third-party developers are not part of the core Telegram UI. Whenever we receive a complaint at [email protected] or [email protected] regarding the legality of public content, we perform the necessary legal checks and take it down when deemed appropriate.

Please note that this does not apply to local restrictions on freedom of speech. For example, if criticizing the government is illegal in some country, Telegram won‘t be a part of such politically motivated censorship. This goes against our founders’ principles. While we do block terrorist (e.g. ISIS-related) bots and channels, we will not block anybody who peacefully expresses alternative opinions.

问:我的机器人程序或贴纸集被不公平地禁止使用,我该怎么办?

如果您认为我们出于明显原因禁止了您的漫游器,频道或标签集,请给我们发送邮件至[email protected]。

Q: My bot or sticker set was banned unfairly, what do I do?

If you think we banned your bot, channel, or sticker set for no apparent reasons, drop us a line at [email protected].

问:您是否处理数据请求?

秘密聊天使用端到端加密,因此我们没有任何数据可披露。

为了保护端到端加密未涵盖的数据,Telegram使用分布式基础结构。云聊天数据存储在全球的多个数据中心中,这些数据中心由分布在不同司法管辖区的不同法律实体控制。相关的解密密钥分为几部分,并且永远不会与它们保护的数据保存在同一位置。因此,需要来自不同司法管辖区的几项法院命令来迫使我们放弃任何数据。

由于这种结构,我们可以确保任何一个政府或志趣相投的国家都不能侵犯人们的隐私和言论自由。仅当问题严重且普遍到足以通过全球多个不同法律体系的审查时,电报才能被迫放弃数据。

迄今为止,我们已经向包括政府在内的第三方公开了0字节的用户数据。

Q: Do you process data requests?

Secret chats use end-to-end encryption, thanks to which we don’t have any data to disclose.

To protect the data that is not covered by end-to-end encryption, Telegram uses a distributed infrastructure. Cloud chat data is stored in multiple data centers around the globe that are controlled by different legal entities spread across different jurisdictions. The relevant decryption keys are split into parts and are never kept in the same place as the data they protect. As a result, several court orders from different jurisdictions are required to force us to give up any data.

Thanks to this structure, we can ensure that no single government or block of like-minded countries can intrude on people’s privacy and freedom of expression. Telegram can be forced to give up data only if an issue is grave and universal enough to pass the scrutiny of several different legal systems around the world.

To this day, we have disclosed 0 bytes of user data to third parties, including governments.

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